Refund & Return Policy
Refund Policy
Our refund policy ensures that you are protected in case your product arrives damaged or does not arrive at all. To process a refund, we will require photo evidence of the damaged item or confirmation that the product has not been received. Please reach out to the provided email within 30 days of your order to initiate the refund process. You will receive a full refund if the evidence is legitimate, or you can request an exchange.
Return Policy
As mentioned above, if your product does not arrive or arrives damaged, you can request an exchange. We will gladly remake your order and ship it out again. Your satisfaction is our priority, and we want to ensure you receive what you ordered in perfect condition. Please make sure the product is returned in appropriate packaging. It doesn't need to be in its original packaging it just needs to be secure enough to hold the item and protect it during transit. For assistance, use the email provided below to contact us.